EMPLOYMENT
Thank you for your interest in employment at the Mary Todd Lincoln House. The museum is open to the public seasonally from mid-March through November 30. We are currently hiring part-time tour guides. Please see position description below and how to apply.
TOUR GUIDE (part-time) - Position Description
The museum offers self-guided and guided tours. Self-guided tours require guides to interact with visitors of all ages and answer questions about historical content. Guided tours require guides to lead a group of up to 15 visitors through the house for a one-hour tour.
Tour guides are involved in all aspects of the daily operations of the museum. These include: operating admissions software (FareHarbor) to sell tickets; running the museum store (stocking, selling and pricing items, and operating Clover –the point of sale system); performing opening and closing duties; and other duties.
Approximately 35% of the work involves providing history content to visitors while 65% of the work is allotted to other front-line operations and customer service.
The museum is open Mon–Sat, 10 a.m.- 4 p.m. Guides arrive by 9:45 a.m. and leave around 4:15 p.m. or when the last visitor leaves. Guided tours are offered at 3 p.m. M-F and if you are giving a guided tour, you may leave closer to 4:30/5 p.m.
The days of the week you work are flexible. Guides typically work between 2-5 days per week, depending on their personal preference. At least some Saturday work is required.
History degree is not required. Some college preferred.
Customer service experience is preferred.
Computer literacy is required.
Physical requirements include standing for extended periods of time, climbing stairs, and lifting 30 lbs.
Training is provided. All guides will be trained on both the self-guided and guided tour options.
Compensation is $13.50/hr.
HOW TO APPLY
Please fill out the Tour Guide Application (downloadable PDF) or Tour Guide Application (fillable PDF). Completed applications should be emailed to Kate Hesseldenz. No phone calls.
